What does an Initial consultation involve? 

Initially you will need to be registered on our system so a few personal details including contact numbers, address and date of birth will be taken. A full detailed history of your problem including details of other medical conditions and current medication will then be discussed. Following this a physical examination of the pain/injury will be carried out which will lead to a diagnosis and the development of a treatment plan which will be discussed with you. During this stage you will be asked to remove items of clothing down to your shorts/underwear so please dress accordingly. If you are booked in for the full hour consultation the initial treatment will then be applied if indicated. At the end of the consultation your next appointment will be booked and payment taken. 

Do you only treat sports injuries?

No all forms of pain/injury can be assessed and treated no matter how they came about. The only difference in the treatment between a sports injury and an occupational injury is the extent to which they are rehabilitated. This will be discussed with you at the consultation and your goals will be taken into consideration before discharge.

Do I need a referral from my GP?

No you do not need to be referred by your GP you can just book an appointment and turn up. 

What is a Sports Massage? 

Sports massage can vary depending on your individual needs. It can range from a very deep tissue treatment to a light flush depending on the requirements. Occasionally it can cause some discomfort in areas that are particularly tight but it will not be painful. It can be use before an event or after or both. It can also be used to help ease day to day aches and pains or as for of treatment for injuries caused by muscular tightness. 

What do I need to bring and wear to the appointment?

  • Shorts/appropriate underwear
  • Appropriate bra/sports bra (please ensure sports bras can be unfastened at the back)
  • Any scan reports
  • Details of medication
  • Diary for next appointment
  • Payment method 


During the consultation your pain will be investigated meaning a few of the tests carried out may reproduce your current pain. Once established this will not be repeated unnecessarily.

Treatment/sports massage can sometimes be uncomfortable but this should never be to a level of pain. The therapist will continually ask for feedback during the treatment to ensure it is at a level that you are comfortable with.

What if my injury is not getting better?

Your therapist will re-asses your symptoms each time you come in for treatment. If after a number of treatment/rehab session there has been no change (either better or worse) the next stages will be discussed with you. If you want to be referred on privately that can be arranged. If you want to stick with NHS treatment you will be referred back to your GP who will then refer you to a Physiotherapist on the NHS who will then refer you on to a consultant if they feel its necessary.

Do you do home visits?

Home visits can be arranged within a 10mile radius and will be charged at £60 per visit.

How long are appointments?

Usually appointments are either 30 or 60 minutes unless requested otherwise. 

How many treatments will I need?

This will vary depending on the severity and requirements of your injury. As a general rule we recommend that you have weekly treatment until you can go a full week with no pain and then start to spread it out accordingly. If there has been no change whatsoever after 6 treatment sessions the next step for referral will be discussed with you.

Will my insurance cover the cost?

You will need to check with your insurance provider if they require you to see a CSP registered Physiotherapist or not. If so we can make necessary arrangements or refer you on as needed. 

What payment methods do you take?

  • All major credit and debit cards
  • Cash
  • Bank transfer

Is there parking?

Yes there is free parking onsite.